Return to Work Coordination

Under NSW workers' compensation legislation, the following must have a Return to Work Coordinator:

• Category 1 employers - employers whose basic tariff premium exceeds $50,000

• Employers insured by a specialised insurer who employ more than 20 workers

Category 2 employers must nominate a team member to manage any workers' compensation and recovery at work activities that arise.

Caliso's Return to Work Coordinators can be appointed by employers to implement an organisation's return to work program. Our RTW Coordinators are responsible for:

• Daily operational coordination of recover at work process

• Supporting workers as they recover at work following illness or injury

• Implementing the organisation's RTW program

• Assisting employers in meeting their obligations under workers' compensation legislation

• Providing regular communication with all stakeholders to promote a supported, transparent, and timely return to work

• Optimising return to work outcomes for workers

• Minimising the potential impact on insurance premiums while promoting a productive and positive recovery culture

Outsourcing this function provides several key advantages:

• Expert care: Access to allied health consultants with high levels of experience and expertise to improve Return to Work outcomes, reduce potential return to work duration, and minimise claims costs

• Compliance confidence: Development of an RTW Program in accordance with regulatory standards (SIRA NSW)

• Clinical excellence: High levels of care and support from allied health professionals who understand the health benefits of good work for returning employees

• Complex case management: Support in managing claims with complex injuries or illnesses, whether compensable or otherwise

• Streamlined communication: Regular, streamlined, and transparent communication with a consultant who understands the benefits of a successful return to work and strategies to overcome any identified barriers

• Resource efficiency: Enables internal staff members who would otherwise perform this function to focus on their primary role

A Return to Work Program is a documented policy and procedure that outlines how your organisation manages workplace injuries and supports injured workers to return to work. In NSW, employers have specific obligations depending on their category.

Caliso can tailor our services to meet your organisation's requirements.  We can help develop your RTW Program to ensure it meets regulatory standards and best practice guidelines.

All Caliso Workplace Health consultants have completed SIRA RTW coordinator training and are allied health professionals with extensive experience in injury management, RTW coordination and workplace rehabilitation. Our team brings clinical expertise, understanding of NSW Workers' Compensation scheme and best practice return to work strategies.

Absolutely. We work collaboratively with your existing insurers, claims agents, and internal processes. Our consultants seamlessly integrate with your team while maintaining regular communication with all stakeholders including treating doctors, allied health professionals, and insurance providers.

Caliso provides services across all industries throughout NSW. Whether you're in manufacturing, healthcare, retail, construction, professional services, aged care, childcare or any other sector, we tailor our approach to meet your specific workplace needs and challenges.

Yes, we recognise that people with psychological injuries have unique requirements. Our consultants provide support for you and your team members who are recovering from psychological workplace injuries.

Our comprehensive Injury Management and/or RTW Coordination Services can include:

• Injury notification

• Development of Recovery at work / Return to Work plans

• Coordination with treating doctors and allied health professionals

• Suitable duties identification

• Medical case conference facilitation

• Effective stakeholder communication

• Progress monitoring and plan adjustments

• Regular reporting to management

• Compliance documentation and Return to Work Programs

We understand that every organisation has different needs. Caliso tailors our services to meet your organisation's requirements, ensuring you receive appropriate levels of service that align with your budget and business objectives. Contact us for a customised quote based on your specific circumstances.